Keystone Fire and Security is a proud recipient of the 2020 HIRE Vets Medallion Award.  >> LEARN MORE

Keystone Fire and Security is a proud recipient of the 2020 HIRE Vets Medallion Award.  >> LEARN MORE

Keystone Fire and Security is a proud recipient of the

2020 HIRE Vets Medallion Award.

>> LEARN MORE

Keystone, Marco, & CSi have integrated into Keystone Fire and Security. >>Learn More

Keystone, Marco, & CSi have integrated into Keystone Fire and Security. >>Learn More

Client Portal

Welcome to Keystone Fire Protection’s
Client Connect Web Portal.

Benefits of Client Connect
  1. Fully interactive customer web portal.
  2. Manage your service requests.
  3. Download completed inspection and service call reports.
  4. View and pay your invoices.
How to Create an Account
  1. Navigate to the web portal.
  2. Have your Customer Number handy; it can be found in the upper right corner of your invoice.
  3. Follow the prompts to set up your account.
    • Password MUST contain: 8 to 15 characters
    • Must include one of the following characters: @ $ ! % * ? & #
    • Must Contain One Upper Case letter
    • Must Contain One Lower Case Letter
    • Must Contain One Number
  4. Please add the following email addresses to your email contacts to receive important notifications like confirmation of scheduled appointments and technician in route to your location. [email protected]
    [email protected]
  5. Should you require technical assistance with your portal setup, call (215) 641-0100. Ask for: 
    Roseann Delpo, Ext. 1258
    Kevin Johnson, Ext. 1241
eplace logo

ePlace gives you access to an archive of building inspection reports & compliance data from any desktop or smartphone.

Benefits of ePlace
  1. Powered by Buildingreports.com™, a leader in web-based inspection reporting.
  2. Details location and pertinent service data for your life safety systems and equipment.
  3. Flags all deficient equipment and items overdue for testing and maintenance.
  4. Helps manage your life safety assets and budget for maintenance costs in future years.
How to Retrieve Reports
  1. Obtain Buildingreports.com (BRC) User Name from Keystone Fire Protection.
  2. Navigate to BRC portal.
  3. Enter your credentials.
  4. Should you require technical assistance with your portal setup, call (215) 641-0100. Ask for:
    Roseann Delpo, Ext. 1258
    Kevin Johnson, Ext. 1241