In 2013 UGI Energy Services was contacted by a government agency regarding the security capabilities at a few of their facilities.
To this point they had been relying on site staff to identify security threats and could not guarantee that each site was continuously surveyed. The government agency requested that UGI install a security monitoring system capable of detecting and communicating security events.
UGI contacted a company (not CSi) but found that their provided solution was less than satisfactory. Insufficient picture quality. Temperamental communication with data storage. “The system itself was not conducive to remote monitoring,” says Joel Russell, Manager LPG Operations.
Their next call was to CSi.