Business leaders know that communication is an essential part of a company’s continual growth and success.
However, the channels that we use to communicate internally and externally are constantly changing to keep up with trends. That is why we need more robust communication systems today than ever before.
Let’s take a look at two of the best communication platforms all businesses, new and old, can use to streamline their communication tasks.
VoIP Business Communication System
Voice over Internet Protocol or VoIP is one of the most common business phone systems used in the modern world. This system leverages the internet to route phone calls and provide businesses with a convenient and more cost-effective communication channel.
In terms of quality, VoIP is comparable to that of any PBX (Private Branch Exchange) system. One of the biggest advantages it has is that it costs less money to operate as landline phone systems are no longer needed.
Unified Communications as a Service System
The Unified Communications as a Service system, also called UCaaS, is a system wherein a communications platform streamlines all business communications in one place. You can think of a UCaaS system as a single yet integrated communication network where you can access all your communication tools.
Features such as the following can be expected:
- Audio calling
- Call transferring
- Conference calling
- CRM (customer relationship management) integration
- Faxing
- File sharing
- Instant and SMS messaging
- Interactive Voice Response (IVR)
- Screen sharing
One major benefit of UCaaS is that it is simple to download and operate using any mobile device. It normally does not necessitate an internal IT team, which makes it a cost-effective option.
Conclusion
For new businesses, getting basic VoIP or UCaaS communication capabilities would be best since these services offer robust features while remaining cost-efficient.
At Keystone Fire and Security, we can provide you with cutting-edge communication solutions that are customized based on your needs and budget.
All of the systems we provide are made to be flexible and scalable while keeping the cost of ownership minimal. We also offer access control specialists in Montgomery County PA for heightened security to better protect your employees and other assets.
If you want to know more, contact us today by filling out our online form or give us a call at 1-888-641-0101!