Service is the key. Pick up the phone and call Karen or anyone at the desk, customer service desk. ‘Al, how bad, how fast, how soon do you need it?’ If it’s something I need right away, hour, hour and a half they’re here.
Everyone has too many things to worry about in today’s environment. There’s so many technical aspects to keep track of. The last thing we’re going to do is be an expert in everything. So it requires experts like Keystone to come in and teach us things we don’t know and make sure we’re in compliance.