Keystone, Marco, and CSi are integrating to better serve you
We are combining our operations to provide a greater range of life safety products and services, delivered more efficiently and cost effectively.
One company. One call.
Need fire protection and a video surveillance system? Give Keystone a call.
Our family of companies are integrating to make life safety even simpler! This will allow us to harness the benefit of integrated systems across all aspects of life safety. From sprinkler systems to intrusion detection to critical communications, Keystone Fire & Security exceeds the need.
WHAT BENEFITS CAN I EXPECT?
Current Services expanded
By consolidating CSi, Marco and Keystone into Keystone Fire and Security, we have created a powerful single-source ofindustry-leading products, services, and solutions for the protection of your business, property, and personnel.
Streamlined Information & Updates
We strive to make communication and project updates easy for you with our industry leading weekly project updates and 24/7 access to inspection reports through our online customer portal – Keystone Client Connect.
Life Safety Made Even Simpler
From our proactive scheduling calls, to our online customer portal, we are easy to do busy with. We listen to you and offer sensible solutions tailored to your financial and regulatory needs. We make Life Safety Simple so you can focus on your business.
Same People Same Great Service
All of our great installers and technicians will still provide the service you have come to expect from us and you will still enjoy the relationship and service you received from your Life Safety Advisor, only now we have more great ways to serve you better.
Faster Response Times
Our optimized routing allows us to dispatch a fire protection or security expert to your business, improving on our already fast response times. When you call for a repair or emergency service, our team will quickly restore your life safety systems to working order, minimizing disruption to your processes.
The KPI family of companies are unifying to form Keystone Fire and Security. The move will allow us to provide you a greater range of life safety products and services, delivered more efficiently and more quickly.
When will the name change officially occur?
Keystone Fire Protection, Marco Protection Systems, and CSi will become Keystone Fire and Security on 7/1/21. We will provide a number of reminders and alerts to announce the name change prior to this date.
Will I still have the same sales rep?
Yes, you will still enjoy the relationship and service you received from your Life Safety Advisor, and now we have more great ways to serve you better.
Will I still be serviced by the same technicians?
Yes, all of our great installers and technicians will still provide the service you’ve come to expect from KPI family of companies. We now have more resources to ensure that your system is installed, inspected, or returned to working service, quickly and cost effectively.
Will the company be moving from its current location?
No, we will remain in our current facilities in Allentown, Downingtown, and North Wales, with business occurring as usual.
Will I still remit payments to the same address?
No, on July 1 the new remittance address for invoice payments made by mail will go to our corporate headquarters in care of: